This site is owned and operated by Suncoast Health Brands, LLC. Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our website, www.sustainsleep.com(the “Site”), why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. This Privacy and Security Policy is governed by our Terms and Conditions. To the extent there is a conflict between the terms of the Privacy and Security Policy and the Terms and Conditions, the Terms and Conditions shall govern. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version.
Information We Collect From You:
Personal Contact Information
To make a purchase through the Site, we require you to supply us with your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other “real world” personal contact information. If you supply us with your personal contact information, you may later access it, update it, modify it, and delete any inaccuracies. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by accessing your account through the Site or emailing us directly at email@example.com.
We may disclose your personal information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site. We reserve the right to disclose your personally identifiable information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Site or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If we should ever file for bankruptcy, are part of a reorganization, sell our assets or merge with another company, we may sell the information you provide to us through the Site to a third party or share your personal information with the third party or company we merge with.
You may also choose simply not to provide your personal contact information at the point of collection; however, you will not be able to purchase products through the Site.
If you do not want to be on Suncoast Health Brands’ mailing lists, you can opt out any time by updating your preferences in your account or by unsubscribing to any of the emails through the UNSUBSCRIBE link.
Credit Card and Payment Information
When you purchase an item through the Site, you are required to select a method of payment. For credit cards, we reveal only the last four digits of your credit card numbers when confirming an order. We transmit your entire credit card number to the appropriate credit card company in an encrypted format during order processing. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy and Security Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Other Types of Information We Collect:
We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the Site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the Site. We do not sell and will not divulge your purchase information to third parties other than as specified in this Privacy and Security Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Navigation and Clickstream Data
As you browse the Site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze your purchases from us; to facilitate and improve your use of the Site; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the Site or on a third party’s website; for internal purposes; and to determine any commissions due our affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to the Site with information relating to the number of users linking to the Site from their sites. You cannot be identified from this information.
Do Not Track Signals
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. If you opt out of being tracked, we will ensure that any new data collected about you will not be used by us for targeted advertising purposes. It is also important to note that we allow third-party behavioral tracking.
The Site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to the Site as safe as possible. We use regular malware scanning and your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We also implement a variety of security measures when a user places an order to maintain the safety of your personal information. For example, all transactions are processed through a gateway provider and are not stored or processed on our servers.
Further, we follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of all data stored on our system. While no computer system is completely secure, we believe the measures implemented by the Site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with several browsers including Microsoft Internet Explorer, Firefox, Chrome, and Safari with the objective that only we can read a customer’s personal information. We also employ physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of any personal contact information.
Information Storage Time
We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
Third Party Websites
This Site may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites even if they are accessed using links from the Site. Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each site you visit. When you click on a third party link, you are essentially taken to a third party’s website. We make no representation or warranty as to the effectiveness, quality, legitimacy, or data protections of any third party website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We may use Google AdSense Advertising on our website.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Product Information and Service Offerings
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products and services which we think may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, you may do so by either clicking the Unsubscribe link in an email or accessing your account through the Site.
Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on the Site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary. Therefore, you have a choice whether or not to disclose this information. The requested information typically includes contact information (name, address, email address, and/or phone number). We may request other information, in our sole discretion, which we consider important to the administration of the survey or contest.
We use this information to notify contest winners and award prizes, monitor site traffic, personalize the site, and send participants an email newsletter. We may also use this information for publicity or marketing purposes. We may publish this information in our sole discretion. The rules applicable to any individual survey or contest will be published prior to the collection of any personally identifiable information and you agree to such use by submitting any information.
We may also use a third party service provider to conduct these surveys or contests. However, that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
California Privacy Rights
According to CalOPPA we agree to the following:
- Users can visit the Site anonymously;
Users are able to change their personal information:
- By logging into their account or contacting us directly
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
CAN SPAM Act
To be in accordance with CANSPAM we agree to the following:
- No false or misleading header information;
- No deceptive subject lines;
- Inclusion of an opt-out mechanism;
- Inclusion of our physical postal address; and
- Identification of the message as an advertisement.
If at any time you would like to unsubscribe from receiving future emails, you can also email us at firstname.lastname@example.org and we will remove you from ALL correspondence.
If you have a privacy question about the Site, or about the Privacy and Security Policy, please email us at email@example.com.
This Privacy and Security Policy was last revised and made effective as of May 7, 2018